New publication by Fay & Kline: Coworker Relationships and Informal Communication in High-intensity Telecommuting

Congratulations to OSU alum Martha Fay and Susan Kline for their new article entitled, Coworker Relationships and Informal Communication in High-intensity Telecommuting, which is in press at the Journal of Applied Communication Research. See below for a selected abstract of the study:

This study uses structuration and constructivist theories to examine the role of coworker relationships and informal communication in the context of high-intensity telecommuting. Teleworkers’ organizational commitment, job satisfaction, informal communication with peers, and coworker liking were examined. Coworker liking was positively related to teleworkers’ informal communication satisfaction with coworkers, and with their organizational commitment and job satisfaction. Complaining talk was negatively related to teleworkers’ commitment and satisfaction; informal communication satisfaction was positively related to organizational commitment. Coworker liking moderated the effect of teleworkers’ complaining talk on organizational commitment, but not job satisfaction. The buffering effect of coworker relationships is discussed as a resource for organizational members engaged in high-intensity telecommuting.